Installation consists of four steps, Unpacking the Equipment, Message Center mounting, Connections, and Software setup. Be sure to read and understand all of the instructions before installing the equipment. Consult the "installer's trouble shooting guide" following this section for verifications each step has been installed and is working correctly.
- Inspect the shipping container for damage. If any damage can be seen, contact the carrier immediately.
- Carefully remove all equipment from its packing carton. Do not pry against the message center in any way.
- Nevco strongly encourages you to check local codes before beginning the installation. You may wish to contact a local architect, contractor, or sign installer for assistance. Your Nevco Sales Representative may be able to assist you in finding professional installers who are familiar with this type of equipment.
- Always use good mechanical practices when mounting the message center.
- Use plated fastening devices to prevent rust or corrosion.
- Mount the optional photocell out of direct sunlight to avoid an elevated reading.
- Mount the two wireless devices (if present) in clear line of sight with each other.
- For indoor installations, install angle iron on wall or other structure prior to attaching the message center. Angle iron and attachments (bolts, washers, etc.) are not included. See installation drawings for approximate distance between angle iron supports.
- For outdoor installations, install tubing laterals on columns prior to installing the message center. Laterals should be welded or bolted to steel columns. Laterals and attachments (bolts, washers, nuts, etc.) are not included. See installation drawings for approximate distance between lateral supports. Brackets on message centers can be welded or bolted to the laterals.
- Each message center comes with 2 lifting points on the top of the unit. When using the lifting points, make sure cables are vertical and not putting an undue horizontal force on the lifting points. Use of a spreader bar is recommended when using the lifting points.
- For multi-section message centers, make sure the cabinets and supports line up vertically and horizontally. Cabinets should be installed as tight as possible to each other. Where the sections join together, a bracket shall be installed at the top and bottom. Half of the bracket should support each section.
Your Message Center was designed so that it can be mounted in a variety of ways. Please examine the installation drawings to determine the best mounting method for your location. Access to all internal components is through the front, accessibility to the rear of the cabinet is NOT necessary.
Indoor Mount
Outdoor Mount on Laterals
Marquee Mount on Framework
Marquee Ground Mount
Each message center, whether it is made up of two cabinets end to end, or two cabinets back to back (double sided), or a single cabinet, requires that power and signal be supplied to each cabinet by the installer. All internal connections have been completed and tested at the factory.
Both power and data should enter each message center cabinet at its lower left corner as viewed from the front. An access panel is provided for these connections. The "signal in" conduit attaches to the panel and a junction box is mounted on the panel for power connections. Similar access panels are installed on the back and bottom of the cabinet. All three panels are interchangeable so that the one with the junction box can be located in the most favorable position. The panel with the junction box can be moved to either of the other locations without disconnecting any cables inside the message center.
The optional light sensor should be mounted near this location and needs to be connected to a cable inside the message center behind the access panel.
At the lower right corner of the message center as viewed from the front is a similar arrangement for the "signal out" if needed. Used for side 2 of a two sided message center, and message centers made up of two cabinets mounted end to end.
Each message center requires that power and signal be supplied to each cabinet by the installer. All internal connections have been completed and tested at the factory. Both power and data should enter each message center cabinet at its upper left corner as viewed from the front. A 15' Nema 5-15P to C13 power cable is included with the message center.
- Refer to installation prints for illustration of electrical connections.
- Consult Table 1 for power requirements for your message center model. Provide for a 30% safety factor to guard against tripping of the circuit breaker under low line conditions.
- Be sure to include any lighted signs, and account for double sided displays when sizing the supply wiring necessary to support the circuit load.
- A disconnect switch should be lockable or within sight of the sign per NEC article 600.
| Cabinet Dimensions | Current @120VA | Current @240VA | |
|---|---|---|---|
| 16mm Color Outdoor | 3x8 | 6 | 3 |
| 3x10 | 9 | 4.5 | |
| 3x12 | 11.3 | 5.7 | |
| 3x16 Left | 7.5 | 3.8 | |
| 3x16 Right | 7.5 | 3.8 | |
| 4x8 | 10 | 5 | |
| 4x10 | 12 | 6 | |
| 4x12 Left | 7 | 3.5 | |
| 4x12 Right | 8 | 4 | |
| 4x16 Left | 10 | 5 | |
| 4x16 Right | 10 | 5 | |
| 6mm Color Indoor | 3x8 | 5.8 | 2.9 |
| 3x10 | 7 | 3.5 | |
| 4x8 | 7.8 | 3.9 | |
| 4x10 | 9.3 | 4.7 |
Table 1
- If rigid EMT is used, use ¾" rain-tight conduit fittings to avoid cutting the ends off included pre-made cables.
Figure 1 – Wireless Configuration
Figure 2 – Wired Configuration Fiber Optic
Figure 3 – Wired Configuration Ethernet
Once the message center is powered up after a minute or so it should display configuration status information similar to Figure 1 - Display Status Information Screen. This will remain on until the message center has internet connection and the end user has completed setup in their Nevco ONE account.
#16316457
Playlists: (NONE)
Display: 150x45 - CUSTOM
10:13:57 GMT-0500 (Central Daylight Time)
Software: UNKNOWN
Cloud Connect: NOFigure 1 - Display Status Information Screen
It may be necessary to configure a static IP address depending upon the network requirements of the customer. The following instructions will show how to set the IP address and identify MAC address if needed for the IT administrator to open up access to reach the internet through a network Firewall.
- Download and install the Nevco ONE Controller App from the app store to your iOS or Android phone.
- Go stand within 50 feet of the powered message display.
- Open the Nevco ONE Controller App and expand the navigation menu. Then select the Devices option. You will notice an entry for the display device's serial number if previously connected otherwise tap the add (+) icon and select the display device from the list.
- Tap the edit icon to open the display device details. Once the device detail page is loaded the MAC address can be found on the Status tab.
- To setup a static IP address on the Settings tab expand the Advanced Settings section. Scroll up to the IP Networks/Ethernet section and select the Static IP enabled slider to activate. Then enter the appropriate networking configuration info.
The figure below labels the connections made by the installer from A – K. The chart below lists the problem that can be identified should each connection be faulty. Should a problem arise on any one component, consult the trouble shooting guide specific to that device.
| Situation | Symptom | Connection | Solution |
|---|---|---|---|
| The message Center is not displaying a message | The fans on ALL power supplies are running | F, B | Ensure POE is powered on and cables are connected |
| The fans on ALL power supplies are running | G | Ensure an Ethernet straight through cable has been used, is making a good connection at both ends. | |
| The fans on ALL power supplies are NOT running | J | Check Power Switch on disconnect box inside message center | |
| J | Check connections in disconnect box (power hookup) | ||
| J | Check branch circuit; was there a photocell on an existing sign install? | ||
| On a double sided Message Center, One side is displaying the message, the other is not | K, I | Ensure an Ethernet straight through cable has been used, is making a good connection at both ends. | |
| I cannot communicate with the message center | No Red Power LED lit on Wireless Bridge POE. | E | Check branch circuit and power at the receptacle. Adapter has LED indicator |
| No Red Power LED lit on Wireless Access Point POE. | B | Check branch circuit and power at the receptacle. Adapter has LED indicator | |
| Message Center does not have network (See Display Install Verification section) | A | Ensure Switch is turned on and working properly | |
| A, C | Ensure an Ethernet straight through cable has been used and is making a good connection at both ends. | ||
| User's manual with wireless equipment explains how to measure the wireless signal strength | D | Reorient the wireless device's antennas to eliminate obstructions between them | |
| Light Sensor does NOT work | Not installed | H | Install sensor in message center |
| Not enabled | H | Make sure the light sensor is set to auto in V3Pro |
If the problem persists please contact the Nevco Service Department.
800-851-4040
A hardware device that allows wireless communication devices to connect to a network.
Can also be configured as a
A hardware device used to connect two or more network segments.
Distributes the data inside the Message Center.
A group of pixels. Several Display Panels are combined to form the message center.
Power Over Ethernet. Used to inject power for use by a device connected to the Ethernet cable.
Converts the line voltage to 12 volts or 5 volts.
Disconnects power to a portion of the message center components. Cabinet may contain more than one.
Flat 16 conductor cable used to carry the data from the SCAN card to the display panels and from display panel to display panel.
Distributes the message center data to the SCAN card(s).
Stores, processes, and distributes the message center data to the V3SS.
After installation of the display it can be powered on and checked for networking connectivity. The Nevco ONE Player device that drives the display will cycle through diagnostic information and output it to the display. This will remain on the display until it has internet connectivity and the end user has completed setup in their Nevco ONE online account.
After initial boot up sequence which may briefly display images and, or all white sections, Information similar to the diagnostic example should begin. The actual output may vary slightly and depending on the size of the display not all lines may be visible at once and will cycle through several lines at a time. The important lines to observe are:
- Ethernet: - This indicates if the device has connected to a local area network (LAN) and will display the device's [IP address/IP Mask] and the [Gateway IP address]. If a network was not detected it will show "No IP". The default networking client configuration of the Player is for it to expect to be assigned an IP address via DHCP.
- Cloud Connect: - If the device has internet connectivity it will show "one.nevco.com", otherwise it will show "NO"
If the Cloud Connect status is good then networking installation to the device is complete and validated. If device has an IP address but is not cloud connected then there likely is additional network configuration to be performed on the customers network.
Test Player #123456
Playlists: 0
Display: 1920x1080 - HDTV
08:19:22 GMT-0500 (Central Daylight Time)
Software: Ver: 2.1.13 Act valid Pri
Ethernet: 192.168.1.5/24 192.168.1.1
Cloud Connect: one.nevco.com
Org: 4ca83c1d-79a3-48fa-81da-5a5224f7b292
Org Authorized: NO
Resource Sync: 0/13Figure 2 - Display Diagnostic Example
6mm Message Centers
| Model | Width | Height | Weight |
|---|---|---|---|
| 3' x 8' | 96 in | 36 3/32 in | 94 lbs. |
| 3' x 10' | 120 in | 36 3/32 in | 112 lbs. |
| 4' x 8' | 96 in | 48 in | 125 lbs. |
| 4' x 10' | 120 in | 48 in | 150 lbs. |
Attach brackets to wall using the following dimensions. Anchor types should be evaluated and selected by an engineer or architect familiar with the building's construction. (Attachment by Others)
| Message Center Size | A | B | C |
|---|---|---|---|
| 3' x 8' | 72" | 35 1/4" | 12" |
| 3' x 10' | 96" | 35 1/4" | 12" |
| 4' x 8' | 72" | 47 1/8" | 12" |
| 4' x 10' | 96" | 47 1/8" | 12" |
Attach cabinet to brackets
Bolt cabinet to bracket using (4) 3/8" serrated flange bolts per bracket (Supplied by Nevco). Note orientation of brackets.
| Part | Description | Size | Length | Quantity |
|---|---|---|---|---|
| A | 8' Message Center Angle | Steel Angle 2"x2"x1/8" | 7' | 2 |
| B | 10' Message Center Angle | Steel Angle 2"x2"x1/8" | 9' | 2 |
Mount 2" x 2" x 1/8" angle to the wall. (Steel angles and connections by others)
Provide Attachment to wall at minimum of three locations. Anchor types should be evaluated and selected by an engineer or architect familiar with the building's construction.
Attach 12" angle brackets to back of message center using (4) 3/8" serrated flange bolts (supplied by Nevco). Note orientation of brackets.
Attach 12" angle brackets to top message center brackets using 3/8" bolts, washers, and nuts (Supplied by Nevco).
| Message Center | C | D |
|---|---|---|
| 3' x 8' | 31 3/4" | 27 3/4" |
| 3' x 10' | 31 3/4" | 27 3/4" |
| 4' x 8' | 43 5/8" | 39 11/16" |
| 4' x 10' | 43 5/8" | 39 11/16" |
Attach message center to 2" x 2" Angle on wall using 5/16" drill screws or 3/8" bolts (Supplied by Others). Minimum of 2 per bracket.
Right Side View — 8 in depth
Rear View
- Power Location — red
- Signal Location — blue
Connect power on message center using 15' power cable. Installer to provide a receptacle for power connection.
For Wireless Installations that require a more powerful signal, mount POE on top of message center. See sheet 6 for details.
- Signal In
- Signal Out (If Required)
| Message Center | @120VAC | @208VAC | @240VAC |
|---|---|---|---|
| 3' x 8' | 5.8A | 3.4A | 2.9A |
| 3' x 10' | 7.0A | 4.0A | 3.5A |
| 4' x 8' | 7.8A | 4.5A | 3.9A |
| 4' x 10' | 9.3A | 5.4A | 4.7A |
| Computer | 0.5A | N/A | N/A |
Wireless Connection
- Point client bridge at access point in control room to obtain required signal strength.
- 3 bars required for adequate signal.
- POE (120VAC power connection required)
- Ethernet Cable (straight through from receiver to POE)
- Crossover Ethernet Signal to Signal In on Message Center
Client Bridge (see sheet 8 for mounting)
Wireless Connection
Power Over Ethernet Supply (POE)
- Cut supplied adhesive-backed fastening material into (2) 2" pieces.
- Peal backing off of one piece and place on top of cabinet in desired location.
- Place second piece on back of POE.
- Press POE firmly onto top of cabinet.
- 25' Ethernet (color coded white) straight through from "POE" to wireless receiver (supplied by Nevco)
- Signal to message center: 25' ethernet crossover from "LAN" to message center SIGNAL-IN. Color coded red.
- Outlet and cover supplied by Nevco.
- Incoming Power
- Power adapter supplied by Nevco.
Wireless Connection
- Fasten client bridge to mounting bracket using 2 supplied zip-ties.
- Run zip-ties through two holes in bracket and through slot on client bridge.
- Client bridge can be mounted to bracket at various angles to achieve optimum line of sight to access point in control room.
- Attach bracket to wall (Attachment by Others)
Wired Connection — Less than 325'
- Cat5e <325' from LAN to Signal In on cabinet
- Network Switch/Router
Wired Connection — Greater than 325'
ETHERNET CABLE
- Display Side: 25' Signal-In on message center.
- Control Room Side: 3' to LAN on switch
- 12V AC/DC adaptor to Media Converter
- Conduit fittings supplied by others. Use only rain-tight fittings.
- Incoming Fiber Optic Signal
- Incoming Power
- Box, outlet and cover supplied by Nevco
- SFP TO LC FIBER ADAPTER
- \* Media Converter (mount on back of raintight box)
- Network Switch/Router
- Cat5e
- Fiber Optic Data Run
- Cat5e from fiber converter to Signal In on Cabinet
- Fiber to Ethernet Converter Box (Shown at left)
Sign Power Connections
- Black — Line
- White — Neutral
- Green — Ground
- Wirenuts Provided
- Grounded pigtail located inside 2x4 box. Must connect when connecting power.
- Power/Signal-In panel can be relocated to side, bottom or back of message centers for wall mounts or adjacent signs.
- Feed panel through hole as shown to change location of access panels.
- Raintight Box — Applies to installations greater than 325 ft. (See Sheet 2)
- \* Disconnect Switch
- Sign Power to 2x4 Box (consult installation instructions for amperage requirement)
- Power from Branch Circuit
- Power to Raintight Box
- 25' Crossover Ethernet Signal to Power/Signal-In Access Panel.
- Fiber Optic Signal from Control Room
ETHERNET CABLE
- Display Side: 25' Signal-In on message center.
- Control Room Side: 3' to Composer PC
- \* Media Converter (mount on back of raintight box)
- 12V AC/DC adaptor to Media Converter
- Incoming Fiber Optic Signal
- Incoming Power
- Box, outlet and cover supplied by Nevco
- Conduit fittings supplied by others. Use only rain-tight fittings.
- SFP TO LC FIBER ADAPTER
- Media Converter Harness
\* Install media converter using two 2" pieces of velcro-type fastener provided by Nevco. Peal adhesive backing and place a strip on back of raintight box and a strip on the media converter. Press firmly to attach.
- Connect same color fiber optic cable to "TX" in the control room that is connected to "RX" at the outdoor junction box. Connect same color fiber optic cable to "RX" in the control room that is connected to "TX" at the outdoor junction box. Only attempt termination of fiber optic connections if properly trained and qualified.
- The rain-tight box and components shown above are required at the display and in the control room. Make connections as shown both sides.
- Temperature Sensor/Photo Cell
- Power
- Signal Out (remove plug or knockout to make connection)
- Power/Signal-In Panel
For double sided message centers, connect cable here and run straight through to Signal-In of second message center.
- Connect ethernet from Signal-Out of first cabinet straight through to Signal-In of second cabinet.
- Remove panel and re-mount according to label with 2x4 box on outside of cabinet.
- Signal-Out
- Power
- Power/Signal-In Panel
Cabinet 1 is identified by Nevco logo next to Power/Signal-In panel.
- Power, Signal-In (ethernet connection from media converter)
- Signal Out — Signal In — Signal Out (Message Center A)
- Power, Signal In — Signal Out — Signal In (Message Center B)
- Child Right — Parent Left
- Child Left — Child Right
- Power (both cabinets)
Sign Power Connections
- Black — Line
- White — Neutral
- Green — Ground
- Wirenuts Provided
- Grounded pigtail located inside 2x4 box. Must connect when connecting power.
- Make connections by removing other access panel near Power/Signal-In panel. Replace all covers when connections have been made.
- \* Disconnect Switch
- Sign Power to 2x4 Box (consult installation instructions for amperage requirement)
- Power from Branch Circuit
- Power to Raintight Box
- Ethernet Signal to Power/Signal-In Access Panel.
- Raintight Box (See Sheet 2)
Client Bridge
- Mount in Clear-Line-Of-Sight to wireless transmitter.
- Point client bridge at access point in control room to obtain required signal strength.
- Ethernet Cable (straight through from receiver to POE)
- 3 bars required for adequate signal (Signal Strength Meter)
Wireless Connection — Inside Raintight Box (Door Removed for Clarity)
Power Over Ethernet Supply (POE)
- Cut supplied adhesive-backed fastening material into (2) 2" pieces.
- Peal backing off of one piece and place on back of raintight box in desired location.
- Place second piece on back of POE.
- Press POE firmly onto back of raintight box.
- 25' Ethernet from "POE" to wireless receiver (supplied by Nevco)
- 25' ethernet from "LAN" to message center SIGNAL-IN. Signal to message center.
- Power adapter supplied by Nevco.
- Water-tight bushing supplied by Nevco (for ethernet cable to wireless receiver)
- Water-tight fittings required (supplied by others)
- Incoming Power
- Box, outlet and cover supplied by Nevco.
- Use raintight fittings.
- Indoor installations do not require a rain-tight box. Make connections same as above.
- Temperature Sensor/Photo Cell
- Power
- Signal Out (remove plug or knockout to make connection)
- Power/Signal-In Panel
For double sided message centers, connect cable here and run straight through to Signal-In of second message center.
- Connect ethernet from Signal-Out of first cabinet straight through to Signal-In of second cabinet.
- Remove panel and re-mount according to label with 2x4 box on outside of cabinet.
- Signal-Out
- Power
- Power/Signal-In Panel
Cabinet 1 is identified by Nevco logo next to Power/Signal-In panel.
- Power, Signal-In (ethernet connection from media converter)
- Signal Out — Signal In — Signal Out (Message Center A)
- Power, Signal In — Signal Out — Signal In (Message Center B)
- Child Right — Parent Left
- Child Left — Child Right
- Power (both cabinets)
Wireless Connection
- Client Bridge
- Access Point
- Remove cover and plug into ethernet port closest to the center of the access point.
- 25' ethernet
- 3' Ethernet
- LAN
- Power Over Ethernet (POE) Supply
- Ethernet Switch (Provided by Customer)
Wireless Connection
- Fasten client bridge to mounting bracket using 2 supplied zip-ties.
- Run zip-ties through two holes in bracket and through slot on client bridge.
- Client bridge can be mounted to bracket at various angles to achieve optimum line of sight to access point in control room.
- Bolt or clamp bracket to column or other structure. (hardware supplied by others)