ScoreBuddy Pro User Manual

Introduction to ScoreBuddy Pro#

ScoreBuddy Pro is a professional mobile scoreboard control app for iOS and Android. It lets coaches, scorekeepers, and event operators control scoreboards in real time from a smartphone or tablet — without being tethered to a dedicated scoreboard console.

What ScoreBuddy Pro Does#

• Controls Nevco scoreboards wirelessly over Wi-Fi or cellular
• Supports 18+ sports with sport-specific scoring rules, stats, and clock management
• Integrates with Scorebird for live-score overlays, livestreaming, and web-based score display
• Integrates with CamStreamer for camera-based graphics overlays
• Integrates with ScoreView for video scoreboard display
• Tracks rosters, player stats, and game history across multiple sports

Who This Manual Is For#

Part 1 — User Guide is written for coaches, scorekeepers, and event operators who use ScoreBuddy Pro to run games day-to-day. No technical background is required.

Part 2 — Support Reference is written for Nevco staff and support teams who configure, troubleshoot, and manage ScoreBuddy Pro accounts and hardware.

Supported Platforms#

Account Types#

ScoreBuddy Pro supports two login methods:

Note: Some features — including Scorebird livestream graphics, website score display, and Nest device management — require a Scorebird account and active subscription.

Getting Help#

If you need assistance:

• In-app: Tap the info icon (ⓘ) on any integration screen for a guided overview
• Support: Contact Nevco support at support@nevco.com
• Online: Visit nevco.com for additional resources

Getting Started#

Download the App#

ScoreBuddy Pro is available on both major app stores:

• iOS: Search "ScoreBuddy Pro" in the App Store
• Android: Search "ScoreBuddy Pro" in Google Play

Create an Account#

When you open the app for the first time, you'll see the ScoreBuddy Pro start screen. Tap Sign Up to create a new account.

Sign Up#

1. Enter your email address
2. Enter a password (6–50 characters)
3. Re-enter your password in Confirm Password
4. Tap Sign Up

After signing up, a verification email will be sent to your address. You must verify your email before logging in.

Tip: Check your spam or junk folder if you don't see the verification email within a few minutes.

Email Verification#

After tapping Sign Up, a prompt will appear:

"Verify your email at [your email address]"

Open the verification email on your device and tap the link. Once verified, return to the app and tap OK to proceed to login.

If you didn't receive the email, tap Resend Email on the verification prompt.

Log In#

From the start screen, tap Login. You'll see two login options at the top:

ScoreBuddy Login#

1. Tap Login With ScoreBuddy
2. Enter your Email and Password
3. Tap Login

Scorebird Login#

1. Tap Login With Scorebird
2. Enter your Scorebird Email and Password
3. Tap Login

Note: Scorebird login unlocks additional integrations including live-score overlays, website display, and Nest device management. See Configuration & Integrations for details.

Forgot Password#

If you forget your ScoreBuddy password:

1. On the login screen, tap Forgot Password?
2. Enter the email address associated with your account
3. Tap Submit
4. Check your email for a password reset link

Note: Forgot Password is only available for ScoreBuddy accounts. If you use Scorebird login, reset your password through your Scorebird account.

Change Your Password#

Once logged in, you can change your password at any time:

1. From any sport controller screen, open App Settings
2. Tap Change Password
3. Enter your current password, then your new password
4. Tap Save

Log Out#

1. From the main app, open App Settings
2. Tap Log Out
3. Confirm when prompted

Your game history and rosters are saved to your account and will be available when you log back in.

Selecting a Sport#

After logging in, ScoreBuddy Pro takes you to the Select Sport screen. This is your home base — every game starts here.

How to Select a Sport#

1. Scroll through the sport list (displayed as large icons)
2. Tap the sport you want to score
3. The selected sport icon appears centered on screen with the sport name below it
4. Tap Continue

Supported Sports#

What Happens After You Select a Sport#

After tapping Continue, the app checks whether you've configured settings for that sport:

• First time using this sport: You'll be taken to the Settings screen to configure period length, team names, colors, and other sport-specific options before starting.
• Previously configured: You'll go directly to the Controller screen to start scoring.

Tip: You can always adjust settings mid-game by tapping the Settings icon from the controller screen.

Subscription & Sport Availability#

Some sports or features may require an active ScoreBuddy Pro subscription. If a sport or feature is locked, you'll see a paywall prompt. See Subscription & Account Settings for information on plans and upgrades.

Scoring a Game — Basketball#

This section is a complete walkthrough of running a basketball game in ScoreBuddy Pro. The basketball controller contains every major feature available in the app — other sports follow the same structure, with sport-specific differences noted in their own sections.

Step 1 — Configure Game Settings#

After selecting Basketball and tapping Continue, you'll see the Basketball Settings screen. Configure the game before you start.

Team Settings#

Period Settings#

Shot Clock#

Foul & Bonus Settings#

Player Tracking#

When you're done, tap Continue to go to the controller.

Step 2 — The Basketball Controller#

The controller is divided into zones:

Step 3 — Scoring Points#

Add Points#

Tap the scoring buttons on the side of the team that scored:

The scoreboard updates instantly when you tap.

Subtract Points (Correct an Error)#

To remove points that were entered by mistake, long-press the score display or tap the − button (if visible) to decrement by the last value entered.

Step 4 — Managing the Clock#

Game Clock#

The game clock counts down from the period length you configured.

Shot Clock#

The shot clock counts down independently of the game clock.

Tip: Tap a shot clock preset after each made basket or defensive rebound to quickly reset.

Step 5 — Period Management#

The period display cycles through: 1st, 2nd, 3rd, 4th, OT1, OT2, etc.

When the game clock reaches 0:00, the app does not automatically advance to the next period — you must tap + to move forward. This gives you control during timeouts and halftime.

Step 6 — Tracking Fouls#

Each team has a Fouls counter on the controller:

Bonus Status#

When Foul Bonus Automation is enabled, the bonus indicator below each team's foul count updates automatically:

Step 7 — Managing Timeouts#

Each team's timeout counter (TOL = Timeouts of Left) is displayed on the controller.

When Timeout Automation is enabled, timeouts reset at the start of each period according to your configured rules.

Step 8 — Player Stats Tracking#

If you enabled Track Player Points & Fouls in settings, a player tracking panel appears on the controller.

How to Track a Player#

1. Enter the player's jersey number in the player input field
2. Tap +Points or +Fouls to record stats for that player
3. The app links those stats to the player in your roster (if a roster is loaded)

Linking a Roster#

To enable player name lookup during the game:

1. Tap Rosters from the controller
2. Select the appropriate roster for the Home or Away team
3. Return to the controller — player numbers will now resolve to names

See Roster Management for how to create and manage rosters.

Step 9 — End the Game#

When the game is over:

1. Tap End Game on the controller
2. Confirm when prompted
3. The final score and game stats are saved to your game history
4. You're returned to the Select Sport screen

View Game History#

After a game, you can review it any time:

1. Go to Select Sport → Basketball
2. Tap Rosters
3. Select the roster and tap Game History to see past games, scores, and player stats

Settings You Can Change Mid-Game#

You can access Settings from the controller at any time without ending the game. Changes take effect immediately. Commonly adjusted mid-game:

• Team names or colors
• Period length
• Shot clock presets
• Foul bonus thresholds

Scoring a Game — Football#

The Football controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring Buttons#

Football has five scoring options. Tap the button on the side of the team that scored:

Tip: After a touchdown, the controller stays on the same team — tap XP or 2PT right away to record the extra score.

To correct an error, long-press the score display or tap the − button to remove the last value entered.

Down & Distance#

The Down & Distance panel tracks where the ball is and what down it is. It appears below the score on the controller.

Adjusting Down & Distance#

Each field has + and − buttons to step the value up or down. Tap once for each yard or down change.

• Clear button resets all three fields: Down returns to 1, Yards To Go returns to 10, Ball On returns to 20.

Tip: Use Clear at the start of each drive or after a turnover to quickly reset the down-and-distance.

Play Clock#

Football has a Play Clock that counts down separately from the game clock. It is used to track the time between plays.

Tap a preset button to immediately load and start the play clock. The play clock runs independently — starting or stopping the game clock has no effect on it.

Periods (Quarters)#

Football is divided into four quarters. The period display shows the current quarter: 1st Quarter, 2nd Quarter, 3rd Quarter, 4th Quarter.

After the 4th quarter, the app moves into overtime (OT). Continue tapping + for additional overtime periods as needed.

Timeouts (TOL)#

Each team has a TOL (Timeouts Left) counter.

Each team starts with 3 timeouts per half. Timeouts can be reset in Settings or manually adjusted with the +/− buttons.

Settings#

The following settings are specific to Football and can be configured before the game or adjusted mid-game:

Scoring a Game — Soccer#

The Soccer controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring#

Soccer scores by goals only. Each tap of the +1 button adds one goal for that team. There are no multi-point scoring buttons.

To correct a mistake, tap the − button or long-press the score display to remove a goal.

Additional Stats#

In addition to score, the Soccer controller tracks four stats per team:

Each stat has its own + and − buttons. Tap + to record an event; tap − to correct an error.

Periods#

The period structure depends on your settings:

Select your preferred mode in Settings before starting the match.

Match time defaults to 45:00 per half (90 minutes total). Adjust the period length in Settings if your league uses a different duration.

Optional Features#

Possession Tracking#

If enabled in Settings, a Possession field appears on the controller. Tap the arrow or toggle to switch possession between Home and Away. This field is display-only — it does not affect the score.

Per-Player Foul Tracking#

If enabled, a foul tracking panel appears below the stats. Enter a player's jersey number and tap +Foul to log a foul against that player. This is useful for tracking yellow and red card accumulation.

Settings#

The following settings are specific to Soccer:

Scoring a Game — Baseball#

The Baseball controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Baseball has no game clock — the controller does not display a timer.

Inning Scorecard#

The top of the Baseball controller shows an inning-by-inning score grid for both teams, similar to a paper scoresheet.

• Innings 1 through 9 are displayed as columns across the top.
• Each cell shows the runs scored by that team in that inning.
• The R column on the right shows the total runs for the game.

The current inning is highlighted. Cells for innings that have not yet been played are blank.

Count Tracking (Ball, Strike, Out)#

The Count panel tracks the current at-bat. It shows three counters:

Tap + next to each counter to increment it. The app handles the automatic actions described above — you do not need to manually advance the batter or the inning when the count threshold is reached.

To correct a mistake, tap − to decrement any counter.

Tip: After a put-out that does not end the inning, tap Out + to add the out, then enter the next batter's number. The count resets automatically.

Inning Half: Top and Bottom#

The AtBat field on the controller shows whether it is the top or bottom of the current inning:

The app advances the inning half automatically when 3 outs are recorded. You can also manually tap + or − on the inning field to move between halves.

Pitcher and Batter Tracking#

Two number fields appear on the controller:

Enter or update these numbers as players rotate. If a roster is loaded, the app will display the player's name alongside the number. These fields are for tracking purposes and do not affect scoring.

Scoring Runs#

To record a run, tap +1 on the batting team's side. The run is added to both the total score and the current inning's cell in the scorecard.

To remove a run entered by mistake, tap − on the batting team's score.

Inning Advancement#

The app advances innings automatically when 3 outs are recorded. If you need to move the inning manually:

Innings beyond 9 are supported for extra-inning games. The scorecard will scroll to accommodate additional innings.

Settings#

The following settings are specific to Baseball:

Scoring a Game — Volleyball#

The Volleyball controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Set-Based Scoring#

Volleyball tracks two layers of score simultaneously:

The large score in the center is the current-set point score. The sets-won count (HomeSetsWon and AwaySetsWon) appears as a smaller indicator near each team's name.

Scoring Points#

Tap +1 on the side of the team that won the rally. Volleyball uses rally scoring — every rally results in a point regardless of which team served.

To correct a mistake, tap − to remove a point.

Automatic Set Completion#

When a team reaches the Points to Win Set threshold and leads by the required margin, the app automatically records a set win for that team:

1. The current-set point totals reset to 0.
2. That team's Sets Won count increases by 1.
3. The controller moves to the next set.

You do not need to manually advance the set — the app handles it.

Example: If Points to Win Set is 25 and Points Needed to Win By is 2, a team must reach at least 25 points and be ahead by 2 or more (e.g., 25–23 or 26–24).

Tie-Breaker Set#

If the match reaches a deciding set (e.g., 2–2 in a best-of-5), the app switches to the Tie-Breaker point target. Configure this separately in Settings so the final set uses a lower point total (typically 15 in standard volleyball).

Timeouts (TOL)#

Each team has a TOL counter for timeouts.

Timeouts typically reset between sets. Enable Timeout Automation in Settings to have this happen automatically.

Match Clock#

The Volleyball controller includes a set timer, which defaults to 03:00 (three minutes). This is typically used for warm-up or interval timing between sets, not for the set itself (volleyball sets are not timed). Adjust the default in Settings if your format uses a different interval.

Settings#

The following settings are specific to Volleyball:

Scoring a Game — Pickleball#

The Pickleball controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Game-Based Structure#

Pickleball tracks scores by game rather than by period or set. The Game Number field shows which game of the match is currently being played (1 through 9 maximum).

The controller advances through games automatically or when you manually tap + on the Game Number field.

Per-Game Scorecard#

The top of the controller displays a scorecard showing the score each team earned in each completed game:

Completed games show the final score for that game. The current game shows the live running score. This lets you and your players see the full match history at a glance.

Scoring Points#

Tap +1 on the side of the team that won the point. To correct a mistake, tap −.

The app supports two scoring modes — select one in Settings before you start:

Singles vs. Doubles#

Select Singles or Doubles in Settings before the match. This affects the serve tracking display and serve rotation rules.

Serve Tracking#

The controller shows two serve indicators:

In doubles, each player on the serving team gets a turn before the serve rotates. The ServeNumber field tracks which server is up (1 or 2). Tap the Serve indicator to manually switch the serve to the other team when a side-out occurs.

Win-By-Two#

When Win By Two is enabled, a team must win by at least 2 points to close the game — even after reaching the target score. The app enforces this automatically and will not close the game until the margin is satisfied.

Match Complete#

When the match winner is determined (based on the number of games required to win), a Match Won screen appears with the final result. Tap End Match to save the results and return to the sport selection screen.

Settings#

The following settings are specific to Pickleball:

Scoring a Game — Ice Hockey#

The Ice Hockey controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring#

Ice hockey scores by goals. Tap +1 on the side of the team that scored. To correct a mistake, tap −.

Additional Stats#

The controller tracks three additional stats per team:

Each stat has + and − buttons. These stats appear on the scoreboard alongside the score.

Penalty Box#

The penalty box panel tracks players who are currently serving penalties. This is the most distinctive feature of the Ice Hockey controller.

Adding a Player to the Penalty Box#

1. Tap + Penalty on the offending team's side.
2. Enter the player's jersey number.
3. Enter the penalty duration (e.g., 2:00 for a minor penalty).
4. Tap Confirm. The player appears in the penalty box list with a countdown timer.

While a Player is in the Box#

• The player's countdown timer runs automatically.
• A blinking dot indicator appears next to that team's penalty count — this is a quick visual signal that the team is shorthanded.
• The player is automatically removed from the penalty box when their time expires.

Releasing a Player Early#

If a goal is scored against the shorthanded team (ending a power play on a minor penalty), tap the player's name in the penalty box and select Release. The player's timer stops and they are removed from the box.

Multiple Players in the Box#

You can have more than one player in the penalty box at a time. Each player has their own independent timer. The blinking dot remains active as long as any player is in the box.

Shot Clock#

The ice hockey shot clock displays in 00:30.0 format (minutes, seconds, and tenths of a second). It is used to track time on icings, face-offs, or other stoppages that your league times.

Tap the shot clock preset button to load and start the timer. Tap again to reset.

Periods#

Ice hockey typically uses three periods with overtime as needed.

Use the + and − buttons to advance or go back between periods.

Settings#

The following settings are specific to Ice Hockey:

Scoring a Game — Field Hockey#

The Field Hockey controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring#

Field hockey scores by goals. Tap +1 on the side of the team that scored. To correct a mistake, tap −.

Additional Stats#

The controller tracks three additional stats per team:

Each stat has + and − buttons.

Shot Clock#

The field hockey controller includes a shot clock used to time penalty corners and other timed stoppages.

Three presets are available:

Tap a preset button to load and start the countdown. Tap again to reset.

Timeouts (TOL)#

Each team has a TOL (Timeouts Left) counter. Field hockey typically allows 1 to 2 timeouts per team per game.

Periods#

The period structure is set in Settings before the match:

After the final period, overtime periods are added by continuing to tap + on the period control. Overtime periods are labeled OT, OT2, etc.

Penalties#

Field Hockey uses a simpler penalty system than ice hockey. Penalties are tracked as a running count per team using the Penalties stat — there is no penalty box timer or player-level penalty tracking. To record a penalty, tap Penalties + on the offending team's side.

Settings#

The following settings are specific to Field Hockey:

Scoring a Game — Lacrosse#

The Lacrosse controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring#

Lacrosse scores by goals. Tap +1 on the side of the team that scored. To correct a mistake, tap −.

Additional Stats#

The controller tracks three additional stats per team:

Each stat has + and − buttons.

Penalty Box#

The lacrosse penalty box works the same way as ice hockey's penalty box — it tracks players who are serving penalty time on the field.

Adding a Player to the Penalty Box#

1. Tap + Penalty on the offending team's side.
2. Enter the player's jersey number.
3. Enter the penalty duration (e.g., 0:30, 1:00).
4. Tap Confirm. The player appears in the penalty box list with a countdown timer.

While a Player is in the Box#

• The player's timer counts down automatically.
• A blinking dot indicator appears next to that team's penalty count as a visual reminder that the team is shorthanded.
• When the timer expires, the player is automatically removed from the list.

Multiple Players#

Multiple players can be in the penalty box at the same time, each with their own independent timer. The blinking dot remains active as long as any player is serving time.

Shot Clock#

The lacrosse shot clock is used to enforce the stall warning or possession clock. Three presets are available:

Tap a preset to load and start the countdown. Tap again to reset.

Quarters and Overtime#

Lacrosse is divided into four quarters. Use + and − to navigate between quarters.

Up to four overtime periods are supported. Continue tapping + after the 4th quarter to enter OT.

Settings#

The following settings are specific to Lacrosse:

Scoring a Game — Tennis#

The Tennis controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Point Progression#

Tennis does not use simple +1 point increments. The score follows the standard tennis progression:

When both players or teams reach 40 (Deuce), the progression continues:

Tap +Point on the winner's side after each point. The app handles the progression automatically — you do not need to enter the point value manually.

Set History#

The controller displays a set-by-set scorecard showing how many games each player or team won in each set:

The current set shows the live game count. Completed sets show the final game count for that set. Up to 5 sets are supported for full match play.

Games Won#

Within each set, the Games Won counter tracks how many games each player or team has won. When a player wins a game (scores GAME), the games-won count updates and the point scores reset to 0.

Serve Tracking#

The Serve indicator shows which player or team is currently serving:

Auto-Serve Change#

When Auto-Serve Change is enabled in Settings, the serve switches to the other player automatically at the end of each game. Disable this if you want to manage the serve indicator manually (useful if the automatic change gets out of sync).

To manually flip the serve at any time, tap the Serve indicator directly.

Tie-Breaker Modes#

Tennis has two types of tie-breakers, both handled by the controller:

The app switches to the appropriate tie-breaker mode automatically when the conditions are met, based on your Settings configuration. During a tie-breaker, scoring counts up by 1 instead of using the 15/30/40 progression.

Settings#

The following settings are specific to Tennis:

Scoring a Game — Water Polo#

The Water Polo controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Periods & Overtime#

Water Polo uses four quarters of 8:00 each. Use the + and − buttons to advance or go back between periods.

Overtime periods follow the same structure as the regulation quarters and use the same overtime length configured in Settings.

Timeouts#

Each team starts with 2 timeouts per game. Use the TOL + and TOL − buttons to manage them on the controller.

When a timeout is called, tap TOL − on the calling team's side. The timeout clock counts down from 01:00 automatically.

Shot Clock#

The water polo shot clock displays in 00:30 format and counts down from 30 seconds.

Tap the shot clock preset button after possession changes or a defensive rebound to reset. The shot clock runs independently of the game clock.

Player Goals & Fouls Tracking#

If you enabled Track Player Goals & Fouls in Settings, a player tracking panel appears on the controller.

This works similarly to the Basketball player tracking panel (see Basketball — Step 8), but tracks goals and fouls per individual player rather than points.

How to Track a Player#

1. Enter the player's jersey number in the player input field.
2. Tap +Goal to credit a goal to that player, or +Foul to record a foul.
3. The app links those stats to the player in your roster (if a roster is loaded).

See Roster Management for how to set up a roster before the game.

Exclusion System#

Water polo uses a player exclusion system that is separate from regular fouls. This is one of the most important tracking features of the Water Polo controller.

How Exclusions Work#

Tracking Exclusions#

1. Record fouls normally using +Foul for the individual player.
2. When a player's foul count reaches 3, the app registers an exclusion for that player.
3. The exclusion is reflected in the player's record and on the controller display.

Note: Regular fouls contribute to the team's total foul count, but exclusions are recorded as a distinct event. This matches official water polo rules where a player who commits a third foul is excluded for the remainder of the game.

Settings#

The following settings are specific to Water Polo:

Scoring a Game — Wrestling#

The Wrestling controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Match-Based Structure#

Wrestling in ScoreBuddy Pro is designed for a full dual meet — multiple individual matches (one per weight class) run in sequence within a single session.

The in-match score (individual wrestler points) is tracked separately from the team session score. Winning a match adds to the team's match score.

Weight Class#

The Weight Class field displays the current weight class being contested as a 3-digit number.

Tap the Weight Class field to enter or edit the class before each match starts.

Advancing to the Next Match#

When a match is complete:

1. Confirm the final score and record the result.
2. Tap Next Match on the controller.
3. The controller resets the in-match score and clock, increments the Match Number, and prompts you to enter the new weight class.
4. The HomeMatchScore and AwayMatchScore update to reflect the session standing.

Advantage Clock#

The Advantage Clock is a separate running timer unique to Wrestling. It tracks which wrestler holds the advantage position and for how long.

Using the Advantage Clock#

1. When a wrestler gains the advantage position, tap the Advantage button on that wrestler's side.
2. The advantage clock starts counting up for that side.
3. When the advantage changes, tap the Advantage button on the other side — the timer transfers.
4. The AdvTimeDiff reflects the net advantage time for each wrestler throughout the match.

Tip: The advantage clock runs independently of the match clock, so you can pause the match clock during stoppages without affecting advantage tracking.

Settings#

The following settings are specific to Wrestling:

Scoring a Game — Boxing#

The Boxing controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Configurable Number of Rounds#

Before the bout starts, select how many rounds will be contested:

Set this in the Boxing Settings screen before tapping Continue.

Round-by-Round Scoring#

Boxing scoring in ScoreBuddy Pro is entered per round, not accumulated as a running total. After each round, you enter the score for that round separately.

The controller displays round scores in a scorecard layout. The total is calculated automatically from the round-by-round entries.

Round Points Modal#

At the end of each round, a Round Points modal appears automatically, prompting you to enter the scores for both fighters before advancing.

Entering Round Scores#

1. When the round clock reaches 0:00, the Round Points modal opens.
2. Enter the Home fighter's score for the completed round (e.g., 10).
3. Enter the Away fighter's score for the completed round (e.g., 9).
4. Tap Confirm to save the round and advance to the break.

Tip: Standard scoring in most boxing organizations uses a 10-point must system — the round winner typically receives 10 points and the opponent receives 9 (or fewer if knockdowns occurred).

Break Timer#

Between rounds, the controller shows a Break Timer that counts down from the configured break length.

The break timer starts automatically after you confirm the round scores. When it reaches 0:00, you start the next round manually by tapping Play (▶).

Warnings#

Each fighter has a Warnings counter on the controller, tracking official warnings issued by the referee.

Tap + next to the fighter's warnings to add a warning, or − to correct an error. Warnings are displayed on the scoreboard for visibility.

Settings#

The following settings are specific to Boxing:

Scoring a Game — Rugby#

The Rugby controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Scoring Values#

Rugby uses multiple scoring methods, each worth a different number of points. The Rugby controller provides a dedicated button for each:

Tap the appropriate button on the scoring team's side. The scoreboard updates immediately.

Player Statistics Tracking#

Rugby includes advanced player statistics tracking that goes beyond the basic PPF (Points / Penalties / Fouls) system used in other sports. Detailed stats are linked to individual players through the roster system.

To take advantage of player stats:

1. Load a roster before the game starts (see Roster Management).
2. Use the player input panel on the controller to associate scoring events with individual players.
3. Stats are saved to game history and viewable after the game.

Score Adjustment Modals#

When you record a score change — particularly corrections or contested plays — Rugby may present a Score Adjustment Modal asking you to confirm the change and optionally associate it with a player.

This extra confirmation step helps prevent accidental score changes during a fast-moving game and keeps the player stat records accurate.

Points Warning Modal#

Rugby can be configured to show a Points Warning when an unusual scoring pattern is detected — for example, if the cumulative score seems inconsistent with the elapsed time or expected game flow.

• Tap Confirm to accept the score as entered.
• Tap Cancel to go back and correct the entry.

This feature is configurable in Settings and can be turned off if you prefer no interruptions.

Exclusion System#

Rugby tracks player exclusions (yellow and red card events). When a player's exclusion period ends, a modal appears on the controller to notify you and prompt a return to the field.

Exclusion Workflow#

1. When a player receives a card, tap + Exclusion on that team's side.
2. Enter the player's jersey number and the exclusion duration (for yellow cards).
3. The player appears in the exclusion tracker with a countdown.
4. When the timer expires, the Exclusion Ended modal appears — tap Confirm to acknowledge and return the player to the game.

For red cards (permanent exclusions), tap the exclusion to mark it as permanent. No timer is set and no return modal appears.

Settings#

The following settings are specific to Rugby:

Scoring a Game — Cricket#

The Cricket controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Inning Structure#

Cricket uses innings rather than quarters or halves. The current inning is displayed on the controller and can be advanced using the + and − buttons on the inning field. Most formats use 1 or 2 innings per team; the controller supports additional innings as needed.

Match-level scores (total runs across all innings) are stored separately from individual inning totals, so the scorecard always reflects the correct cumulative score.

Tracking Runs#

Runs for each team are tracked in the Runs field.

Tap + to add runs after each delivery as needed, or enter a number directly if your league uses batch entry. Tap − to correct an error.

Batsman Tracking#

Two batsmen are tracked simultaneously — one for each end of the wicket:

Update these fields as batsmen rotate or are dismissed.

Bowler Tracking#

The current bowler is tracked in two fields:

Update these fields each time a new bowler begins an over.

Wickets#

The Wickets field tracks how many batsmen have been dismissed in the current inning.

• Range: 0 – 10
• Tap + each time a batsman is dismissed.
• Tap − to correct a mistake.

When wickets reach 10, the batting side's inning is over.

Over and Ball Count#

The Over.Ball field tracks the current position in the match in the format Over.Ball (e.g., 12.3 means the 3rd ball of the 13th over):

The ball count increments automatically as you record each delivery. When the ball count reaches 6, the over count advances and the ball count resets to 0. You can also adjust these manually using the + and − buttons.

Super Over Mode#

When a match is tied and requires a Super Over tiebreaker, enable Super Over mode:

1. Tap the Super Over toggle on the controller.
2. The isSuperOver flag is activated.
3. A separate wicket counter appears specifically for the Super Over — this tracks wickets independently from the main innings wicket count.
4. Runs scored during the Super Over are tracked in the Super Over runs field, separate from the main inning totals.

Disable Super Over mode to return to the standard match view.

Settings#

The following settings are specific to Cricket:

Scoring a Game — Cornhole#

The Cornhole controller works like the Basketball controller (see Basketball section) with the following sport-specific features:

Player Names#

Cornhole is commonly played by individuals or pairs. The controller has a dedicated name field for each side:

Enter these in Settings before tapping Continue. The names appear on the scoreboard in place of generic "Home" and "Away" labels.

Inning-Based Scoring#

Cornhole scores are recorded per inning, not as a running total. Each inning has its own score entry for both sides.

After each inning's throws are complete, enter the score for that inning. The controller totals all innings automatically and displays the cumulative score.

Why per-inning? Cornhole uses cancellation scoring — bags that land in the hole or on the board can cancel each other out. Recording by inning preserves the detail needed for accurate scorekeeping.

Turn / Possession Tracking#

The Possession field shows whose turn it is to throw:

Tap the possession indicator to switch turns, or use automatic turn tracking if Score Automation is enabled.

Score Automation#

When Score Automation is enabled in Settings, the controller can detect scoring events automatically and advance the turn indicator without requiring manual taps. This is useful when ScoreBuddy Pro is connected to a compatible scoring device.

To toggle automation:

1. Go to Settings from the controller.
2. Find the Score Automation toggle and turn it on or off.
3. Return to the controller — the change takes effect immediately.

Win Detection#

When a team reaches the winning score threshold (typically 21 points), an animated win modal appears on the controller to celebrate and confirm the match result.

• Tap End Game to close the modal and save the result to game history.
• Tap Continue Playing if your league uses a "must win by 2" rule and the game is not yet decided.

Settings#

The following settings are specific to Cornhole:

Generic / Custom Sport#

The Generic sport is for any activity not covered by the named sports in ScoreBuddy Pro, or for creating a simple custom scoreboard. It gives you maximum flexibility with minimal assumptions about how your game is structured.

When to Use Generic#

• Your sport is not in the sports list
• You need a basic two-team scoreboard with a clock
• You want to experiment with settings before customizing for a specific purpose
• You are running a non-standard event (relay, competition, fundraiser timing, etc.)

Flexible Period Configuration#

Generic supports 1 to 99 periods. Set the number of periods in Settings before tapping Continue.

Clock#

The game clock uses the initTime setting as its starting value. The default is 08:00, but you can set any duration. The clock counts down like all other sports in ScoreBuddy Pro.

Pre-Game Countdown#

Generic includes an optional Pre-Game Countdown Timer that runs before the game clock starts. Use this for warmup periods, introductions, or any time you need a separate countdown before the game officially begins.

1. Configure the pre-game countdown duration in Settings.
2. On the controller, tap Start Pre-Game to begin the countdown.
3. When it reaches 0:00, the pre-game countdown ends and you can start the main game clock normally.

Scoring#

Scoring buttons work the same as other sports. Tap +1, +2, or +3 (depending on your configuration) on the side of the team that scored. Tap − to correct an error.

Possession#

The Possession field shows which team currently has possession or the active turn. This is useful for sports or games where turn-taking matters.

Tap the possession indicator to switch it manually.

Optional Player Tracking (PPF)#

The PPF (Points / Penalties / Fouls) player tracking system can be toggled on or off for Generic.

• Off (default): No player tracking panel appears. The controller is as simple as possible.
• On: A player input field appears, letting you record stats per jersey number as in Basketball (see Basketball — Step 8).

Toggle this in Settings under Track Player Points & Fouls.

Team Names and Colors#

Fully customize both sides:

Settings#

ViiSports — Athlete Scoring#

ViiSports is a multi-sport athlete scoring mode built into ScoreBuddy Pro. Instead of tracking a team game, it tracks individual competitors across eight events, calculating each athlete's total score in real time.

Before You Start#

ViiSports requires a roster. You cannot begin without one.

1. Tap ViiSports on the Select Sport screen, then tap Continue.
2. On the Settings screen, tap Select Roster and choose an existing roster.
3. If you don't have a roster yet, tap Create Roster to build one, or Import to load players from a file.
4. Once a roster is selected, tap Start Game.

Tip: Build your roster in advance so you can move through competitors quickly during the event. See Roster Management for instructions.

The Controller#

The ViiSports controller has four zones:

The Eight Events#

Each competitor completes up to 3 tries in each of the following events:

Maximum total score: 50 points

Speed Event — Automatic Scoring#

The Speed event uses the game timer. When the timer stops, the app calculates points automatically based on elapsed time:

Note: The Speed event score is finalized automatically when you stop the timer. No Hit/Miss/Foul button is needed.

Scoring an Athlete#

Step 1 — Select the Athlete#

• Tap Select Competitor to choose any athlete from the roster.
• Tap Next Competitor → to move to the next athlete in roster order.

Note: You cannot change competitors while the timer is running.

Step 2 — Select the Event#

Use the arrow buttons on either side of the event name to navigate between the eight events.

The currently selected event and try number are highlighted in the sport/points table.

Step 3 — Record the Result#

For all events except Speed:

After recording a try, the app automatically advances to the next try. After the 3rd try, it advances to the next event.

For the Speed event, start the timer when the athlete begins and stop it when they finish. Points are calculated automatically.

The Leaderboard#

The Leaderboard shows all athletes ranked by total points in real time. It updates automatically as you enter scores.

Tap any athlete in the Leaderboard to switch to that competitor's scoring screen.

Game Actions#

Tap ••• (top of screen) to access:

Note: If you tap End Game and have a Scorebird NeST device active, the game results are saved to the Scorebird cloud. An internet connection is required for cloud save.

Resuming a Game#

If you leave the ViiSports controller and return, the app asks whether to Resume the current game or Restart. Tap Resume to continue where you left off.

Roster Management#

Rosters let you attach real player names and numbers to a game, so stats tracked during play are saved against named players rather than jersey numbers alone. You can build rosters ahead of time, import them from a spreadsheet, and reuse them across multiple games.

Creating a Roster#

1. From the main menu, tap Rosters.
2. Tap the + button in the top right corner.
3. The Add Roster screen opens.

Add Roster Fields#

Adding Players to a Roster#

On the Add Roster screen, a player table sits below the name fields. Each row in the table holds one player.

1. Tap Add Player (or the + icon in the player table).
2. Enter the player's jersey number (required).
3. Enter the player's name.
4. Repeat for each player on your roster.
5. Tap Save when the roster is complete.

To edit an existing roster, tap the roster card in the Rosters list to open the Edit Roster screen. All fields are pre-filled with the saved data — make your changes and tap Save.

Importing Players via CSV#

If your team roster is already in a spreadsheet, you can import it directly instead of typing each player manually.

CSV Format#

Your CSV file must follow the format shown in the import example:

The first row should be a header row (Number,Name). Each subsequent row is one player.

How to Import#

1. Prepare your CSV file on your device or in a cloud storage location accessible from your phone.
2. On the Add Roster or Edit Roster screen, tap Import CSV.
3. Browse to your file and select it.
4. The player table populates automatically with the imported players.
5. Review the list, make any corrections, then tap Save.

Tip: Export your team roster from most scorekeeping or registration systems as a CSV file. Common sources include Google Sheets, Excel, or your league management platform. Just make sure the columns match the expected format.

Linking a Roster to a Game#

Once you have rosters saved, you can attach them to an active game so that player numbers entered during scoring resolve to real names.

From the Controller#

1. While on the controller screen, tap Rosters (or the roster icon in the menu).
2. The Browse Rosters screen opens.
3. Tap the roster you want to assign.
4. Choose whether to assign it to the Home team or the Away team.
5. Return to the controller — player numbers now display the matching player's name when entered.

You can swap or remove a roster during a game without losing any stats already recorded.

Browsing and Selecting Rosters#

The Rosters list view (SeeRostersScreen) shows all your saved rosters. Scroll horizontally through the roster cards to find the one you need. Each card shows the roster name and team name.

Tap any card to preview the roster or select it for the current game.

Viewing Game History#

ScoreBuddy Pro saves each completed game to a history log attached to the roster used in that game.

1. From the main menu, tap Rosters.
2. Find the roster you want to review.
3. Tap Game History on that roster's card.
4. A list of past games appears, each showing:
   • Date and time of the game
   • Final score (Home and Away)
   • Individual player stats recorded during the game

Tap any game in the list to see the full stat breakdown for that game.

Configuration & Integrations#

The Configuration screen connects ScoreBuddy Pro to external display systems and streaming services. To open it, tap Configuration from the main menu or the settings icon on the controller.

Each integration has a toggle switch — turn it on to activate that connection, then enter the required address or account information.

Video Scoreboard (ScoreView)#

Connect ScoreBuddy Pro to a ScoreView video scoreboard so that your physical scoreboard display mirrors the score in real time.

How to Connect#

1. Make sure your phone and the ScoreView device are on the same Wi-Fi network.
2. Toggle Enable Video Scoreboard on.
3. Enter the IP address or hostname of your ScoreView device (e.g., 192.168.1.50).
4. Return to the controller — scores will update on the ScoreView display as you enter them.

CamStreamer#

Connect to a CamStreamer device to overlay live score graphics on your camera feed.

How to Connect#

1. Make sure your phone and the CamStreamer device are on the same network.
2. Toggle Enable CamStreamer on.
3. Enter the IP address of your CamStreamer device.
4. Score changes in ScoreBuddy Pro will be pushed to the CamStreamer graphics overlay automatically.

Livestream *(Scorebird accounts only)*#

Display live score graphics on a Scorebird-powered livestream.

Tap the info icon next to the Livestream toggle to open the Scorebird Overlay Builder, where you can customize the look of your on-screen score graphic.

Note: This feature requires a Scorebird account. If you don't have one, contact Scorebird to set up streaming for your organization.

Website / Score Site *(Scorebird accounts only)*#

Publish your live score to a Scorebird web page that fans can view from any browser.

When enabled, your score is sent to a Scorebird-hosted URL in real time. Share that URL with fans so they can follow the score without being present at the venue.

Color Configuration#

At the bottom of the Configuration screen, tap Configure Colors to open the Color Picker screen.

Here you can set custom colors for the Home and Away team displays. Changes made here sync to connected scoreboards and overlays.

Tip: If your scoreboard uses team colors in its graphic template, setting accurate colors here ensures the display looks right from the first point of the game.

Nest *(Scorebird accounts only)*#

The Nest dropdown lets you select which Scorebird device (Nest) is active for this session. If your organization manages multiple venues or displays, switch between them here without logging out.

Tap Request New Nest if you need to provision an additional device for a new venue or display location.

Summary#

Subscription & Account Settings#

Subscription Settings#

The Subscription Settings screen shows your current plan status and lets you upgrade, restore purchases, or cancel.

Current Plan Status#

At the top of the screen, ScoreBuddy Pro shows:

• Your active subscription name (or "No active subscription" if you are on the free tier)
• The next billing date if you have a paid plan
• A Free Trial badge if you are currently in a trial period

Available Packages#

Below the status section, each available subscription package is listed with:

Tap Subscribe next to any plan to begin the checkout process.

Completing a Purchase#

After tapping Subscribe, the App Store or Google Play payment sheet appears. Confirm your payment method and complete the purchase.

Once payment is confirmed, ScoreBuddy Pro activates your new plan immediately and returns you to the Subscription Settings screen where the Active badge will reflect your new plan.

Promo Code#

If you have a promo code, tap the Promo Code link below the package list.

Enter your code and tap Apply. If the code is valid, the discount is applied before you complete the subscription purchase.

Restore Purchases#

If you reinstall ScoreBuddy Pro or switch devices and your subscription is not showing, tap Restore Purchases. The app checks your App Store or Google Play account and restores any active subscription tied to that account.

Cancel Subscription#

If you have an active paid subscription, a Cancel Subscription button appears at the bottom of the screen. Tap it to begin the cancellation process through your device's app store. Your plan remains active until the end of the current billing period.

Continue Without Subscription#

Tap Continue Without Subscription to use ScoreBuddy Pro with free tier features. You can return to the Subscription Settings screen at any time to upgrade.

Legal Links#

At the bottom of the Subscription Settings screen:

• Terms of Use — Opens the app's terms of service
• Privacy Policy — Opens the privacy policy

Settings Screen#

The main Settings screen handles your account identity and app-level preferences.

Account#

Sound Settings#

Tip: If you are using an external PA system or buzzer, you can turn off the app's Horn and System Sound to avoid double-sounding through the phone speaker.

App Version#

The current version number of ScoreBuddy Pro is displayed near the bottom of the Settings screen. Include this number if you contact support — it helps the support team reproduce any issues you report.

Delete Account#

At the very bottom of the Settings screen, a red Delete Account button permanently removes your account and all associated data, including rosters, game history, and subscription information.

Warning: This action cannot be undone. If you delete your account, your game history and rosters will be permanently lost. If you are switching devices, use Restore Purchases instead of deleting your account.

Tap Delete Account and confirm when prompted to proceed.

Troubleshooting#

This section covers the most common issues you may encounter with ScoreBuddy Pro. Each entry describes what you will see, what is likely causing it, and the steps to fix it.

ScoreView Won't Connect#

Symptoms: Your physical scoreboard is not updating, or the connection indicator in the app shows offline.

Likely causes:

• The IP address entered in Configuration is incorrect
• Your phone and the ScoreView device are not on the same Wi-Fi network
• The ScoreView device is not powered on

Steps to fix:

1. Confirm your phone is on the venue's Wi-Fi network — not cellular or a guest network.
2. Confirm the ScoreView device is powered on and connected to the same network.
3. Open Configuration and check the IP address entered under Enable Video Scoreboard.
4. If you are unsure of the IP address, tap the QR icon to scan the QR code displayed on the ScoreView setup screen. The app will fill in the address automatically.
5. If the QR scan is not available, ask the venue's IT contact for the ScoreView device's IP address and enter it manually.
6. Toggle Enable Video Scoreboard off and back on to re-establish the connection.

Note: If the IP address is correct and the devices are on the same network, the app will retry the connection automatically every 500 milliseconds for up to 60 seconds. You do not need to do anything — wait a moment and check whether the connection indicator turns green.

NeST Device Not Showing#

Symptoms: The Nest dropdown in Configuration or Settings is empty, or a device you expect to see is missing.

Likely causes:

• You are logged in with a ScoreBuddy account instead of a Scorebird account
• Your device does not have an active internet connection
• A Nest has not yet been requested or provisioned for your account

Steps to fix:

1. Confirm you are logged in with a Scorebird account. The Nest feature is only available to Scorebird users. If you see Login With ScoreBuddy was used, log out and use Login With Scorebird instead.
2. Check that your device has an active internet connection — Nest management requires internet access.
3. If no Nest has been set up for your account yet, tap Request New Nest in the Nest section of Configuration. Nevco will provision a device and it will appear in the dropdown once ready.

Note: Only one user can actively control a NeST device at a time. If a device shows as "in use," another user on your account is currently connected.

Rosters Not Syncing or Saving#

Symptoms: Changes to your roster disappear after a game, or stats are missing from game history.

Likely causes:

• Your device was offline during the game and the save could not complete
• An API error occurred during the save attempt

Steps to fix:

1. If you lost internet connection during the game, no action is needed. ScoreBuddy Pro queues failed saves locally and uploads them automatically when your connection is restored. The app retries every 3 minutes.
2. If roster data still appears missing after reconnecting, check your game history in Rosters to see if data was recorded there.
3. Ensure you have an active internet connection and open the controller to trigger a sync.

Note: ScoreBuddy Pro is designed to handle offline conditions gracefully. Roster changes and game stats are queued and uploaded in the background — you do not need to manually retry.

Subscription Won't Activate / Features Locked#

Symptoms: A paywall appears after completing a purchase, or premium features remain locked.

Likely causes:

• The purchase was not yet confirmed by the App Store or Google Play
• The purchase was made on a different Apple ID or Google account than the one currently active on the device

Steps to fix:

1. Go to Subscription Settings and tap Restore Purchases.
2. Confirm you are signed in to the same App Store (iOS) or Google Play (Android) account used when you originally purchased the subscription.
3. Ensure your device has an active internet connection — the app must contact the store to verify the purchase.
4. Wait 30–60 seconds after tapping Restore Purchases before assuming it failed. The store can be slow to respond.

Note: Your subscription is tied to your App Store or Google Play account, not your ScoreBuddy login. If you switch devices or reinstall the app, use Restore Purchases to retrieve it.

Player Stats Not Appearing#

Symptoms: No player stats show in game history, or the stats screen appears empty after a game.

Likely causes:

• Track Player Points & Fouls is not enabled in the sport settings
• No roster was loaded before or during the game

Steps to fix:

1. From the sport controller, open App Settings.
2. Enable Track Player Points & Fouls.
3. Return to the controller and tap Rosters to load a roster for the current game. Stats are recorded against named players only when a roster is active.

Tip: Load your roster before the game starts. Stats recorded before a roster is linked will not be associated with individual players.

App Won't Log In / Account Issues#

Symptoms: Login fails, or a verification email never arrived.

Likely causes:

• Incorrect password entered
• Email address has not been verified
• Network error during the login attempt

Steps to fix:

1. Check your spam or junk folder for the verification email. Verification messages are occasionally filtered.
2. On the login screen, tap Resend Email if you need a new verification link.
3. If you have forgotten your password, tap Forgot Password? on the login screen, enter your email, and follow the reset link.
4. If you use Login With Scorebird, your password must be reset through the Scorebird portal — ScoreBuddy Pro cannot reset Scorebird passwords.

Note: If login fails with a network error rather than an account message, check that your device has an active internet connection.

Camera / QR Scan Not Working#

Symptoms: Tapping the QR scan button does not open the camera.

Likely cause: Camera permission has been denied for ScoreBuddy Pro.

Steps to fix:

1. On your device, open the system Settings app.
2. Scroll to ScoreBuddy Pro in the app list.
3. Tap Camera and set it to Allow.
4. Return to ScoreBuddy Pro and try the QR scan again.

Tip: If you prefer not to change permissions, you can always enter the ScoreView IP address manually in the Configuration screen.

App Crashes or Freezes#

Symptoms: The app closes unexpectedly, stops responding, or behaves erratically.

Steps to fix:

1. Force-quit the app and reopen it. On iOS, swipe up from the app switcher. On Android, use the recent apps button to close it.
2. Check the App Store or Google Play for a pending ScoreBuddy Pro update. Updates frequently include crash fixes.
3. After updating, restart your device before reopening the app.
4. If the app crashes immediately on launch, try uninstalling and reinstalling. Your account data is stored server-side and will be available after you log back in.

Note: ScoreBuddy Pro requires iOS 14 or later on iPhone and iPad, and Android 8.0 or later on Android devices.

When to Contact Support#

If the steps above do not resolve your issue, contact Nevco support at support@nevco.com. When you reach out, include:

• Your app version number (found in Settings near the bottom of the screen)
• Your device type and OS version
• Your account email address
• A description of what you were doing when the issue occurred
• Any error message you saw (a screenshot is helpful)

Account & Subscription Management#

Account Types#

ScoreBuddy Pro supports two types of accounts. The type you use determines which features are available to you.

Note: If your organization uses Scorebird, log in with your Scorebird credentials to access the full feature set. A ScoreBuddy account is sufficient for most day-to-day scorekeeping.

Creating an Account#

For step-by-step instructions on creating an account and logging in for the first time, see Getting Started.

Changing Your Password#

1. From any sport controller screen, open App Settings.
2. Tap Change Password.
3. Enter your current password.
4. Enter your new password and confirm it.
5. Tap Save.

Note: Change Password is only available for ScoreBuddy accounts. If you log in with Scorebird, you must change your password through the Scorebird website.

Resetting a Forgotten Password#

1. On the login screen, tap Forgot Password?
2. Enter the email address associated with your account.
3. Tap Submit.
4. Check your email for a password reset link and tap it.
5. Set a new password and return to the app to log in.

Note: This option is only available for ScoreBuddy accounts. Scorebird users must reset their password through the Scorebird portal.

Logging Out#

1. From the main app, open App Settings.
2. Tap Log Out.
3. Confirm when prompted.

Your game history and rosters are saved to your account. They will be available the next time you log in.

Deleting Your Account#

Warning: Deleting your account is permanent. All rosters, game history, and player stats associated with your account will be removed and cannot be recovered.

1. From any controller screen, open App Settings.
2. Scroll to the bottom of the App Settings screen.
3. Tap the red Delete Account button.
4. Tap Confirm when the confirmation prompt appears.

If you are switching devices, do not delete your account. Install ScoreBuddy Pro on the new device, log in with your existing credentials, and tap Restore Purchases if your subscription does not appear.

Subscription Plans#

For details on available plans, pricing, and upgrading your subscription, see Subscription & Account Settings.

Restoring a Purchase#

Use Restore Purchases when you reinstall the app, switch to a new device, or your subscription is not showing after a purchase.

1. Open Subscription Settings.
2. Tap Restore Purchases.
3. The app checks your App Store (iOS) or Google Play (Android) account and restores any active subscription tied to that store account.

Note: Your subscription is tied to your App Store or Google Play account, not your ScoreBuddy login. Make sure you are signed in to the same store account you used to purchase the subscription.

Purchased a Video Display with ScoreBuddy Services?#

If you purchased a Nevco video display that includes ScoreBuddy Services, you can activate your subscription using the proof-of-purchase code included with your display.

1. In Subscription Settings, tap Purchased a Video Display with ScoreBuddy Services?
2. Enter the 16-character proof-of-purchase code in the four fields provided.
3. Tap Continue.

This unlocks premium features and enables your app to send scores to your video display.

Managing Your Subscription on a New Device#

1. Download ScoreBuddy Pro from the App Store or Google Play on your new device.
2. Log in with your existing ScoreBuddy or Scorebird account credentials.
3. If your subscription does not appear automatically, go to Subscription Settings and tap Restore Purchases.
4. Confirm you are signed in to the same App Store or Google Play account used for the original purchase.

Hardware Setup & Scorebird Pairing#

IT / Support: This section covers hardware connections and cloud device setup. These topics are relevant to venue IT staff, Nevco support teams, and operators configuring ScoreBuddy Pro for the first time at a new venue.

All hardware connections are configured through the Configuration screen. Tap Configuration from the main menu, or tap the settings icon on any sport controller screen.

ScoreView Video Scoreboard#

ScoreView is a Nevco video scoreboard that mirrors the live score from ScoreBuddy Pro over your local Wi-Fi network. Score changes appear on the physical display within a second or two of being entered in the app.

Requirements:

• ScoreView device must be powered on
• Your phone and the ScoreView device must be on the same Wi-Fi network and subnet

Auto-Discovery (Recommended)#

The QR scan method automatically fills in the ScoreView IP address and is the fastest way to connect.

1. Open Configuration.
2. Toggle Enable Video Scoreboard on.
3. Tap the QR icon next to the IP address field.
4. Point the camera at the QR code displayed on the ScoreView setup screen.
5. The app fills in the IP address and connects automatically.

Manual IP Entry#

Use this method if QR scanning is unavailable or if you know the device's IP address.

1. Open Configuration.
2. Toggle Enable Video Scoreboard on.
3. Enter the ScoreView device's IP address in the address field (e.g., 192.168.1.50).
4. Tap Save.

Connection Status#

The connection indicator next to the ScoreView toggle shows the current state:

If the indicator turns red mid-game, ScoreBuddy Pro retries the connection automatically every 500 milliseconds for up to 60 seconds. Toggle the Enable Video Scoreboard switch off and back on to manually trigger a reconnect.

IT / Support: ScoreView must be on the same subnet as the phone — a phone on a guest network and a ScoreView device on the internal network will not communicate even if both are on the same physical access point. Client isolation (AP isolation) at the access point level will also block the connection. If auto-discovery fails, check firewall rules and confirm the port used by the Captivate-TCP-API is not blocked. For permanent installations, assign the ScoreView device a static IP or DHCP reservation so the address does not change between events.

Scorebird NeST Device#

A NeST device is Scorebird hardware that connects ScoreBuddy Pro to the Scorebird cloud platform. When a NeST is active, score changes flow from the app through the NeST to Scorebird's cloud services — enabling livestream overlays, website score display, and other Scorebird integrations.

Requirements:

• You must be logged in with a Scorebird account (not a ScoreBuddy account)
• Your device must have an active internet connection

First-Time Setup#

1. Log in to ScoreBuddy Pro using Login With Scorebird.
2. Open Settings.
3. Under Nest Device, the dropdown shows any NeST devices assigned to your account.
4. If no device appears, tap Request New Nest to submit a device request to Nevco.
5. Wait for confirmation from Nevco — the device will appear in the dropdown once provisioned.

Selecting a NeST for a Session#

1. Open Configuration (or Settings).
2. Tap the Nest dropdown.
3. Select the NeST device for this venue or event.
4. The selected device becomes active immediately.

Note: Only one user can actively control a NeST device at a time. If a device shows as "in use," another user on your account is currently connected.

CamStreamer#

CamStreamer is a camera graphics overlay device that composites live score data directly onto a camera feed. ScoreBuddy Pro sends score updates to CamStreamer over the local network, and CamStreamer renders them as on-screen graphics in real time.

Requirements:

• CamStreamer device must be powered on
• Your phone and the CamStreamer device must be on the same Wi-Fi network

Setup Steps#

1. Open Configuration.
2. Toggle Enable CamStreamer on.
3. Enter the IP address of your CamStreamer device.
4. Tap Save.

Score changes in ScoreBuddy Pro are pushed to the CamStreamer overlay automatically once the connection is established.

Livestream & Website UUIDs#

When Scorebird Livestream or Website integrations are enabled, each generates a unique identifier (UUID) that links your app session to the Scorebird cloud service.

Where to find your UUID:

1. Open Configuration.
2. Tap the info icon (ⓘ) next to the Livestream or Website toggle.
3. Your UUID is displayed on the integration info screen.

How to use it:

• For Livestream: provide the UUID (or the Scorebird overlay URL) to your streaming platform, such as OBS or YouTube, to embed the live score graphic.
• For Website: share the Scorebird score URL with fans so they can follow the live score from any browser.

Note: Livestream and Website integrations require a Scorebird account and active subscription. UUIDs are generated automatically per account — you do not need to create or manage them manually.

Network Requirements#

Getting the network configuration right at a venue prevents the majority of hardware connection issues. Use this table as a reference during setup.

IT / Support: A phone on cellular cannot reach a ScoreView or CamStreamer device on a local Wi-Fi network — those integrations require local network communication. Scorebird cloud features (Livestream, Website, NeST) work over any internet connection, including cellular, because they communicate through the cloud rather than the local network. For venues with multiple events, consider a dedicated Wi-Fi access point for scoring equipment to avoid bandwidth competition and network isolation policies that can block device-to-device traffic.

Frequently Asked Questions#

General#

Can I use ScoreBuddy Pro without a Scorebird account?#

Yes. A ScoreBuddy account — created directly in the app — gives you access to scoring, roster management, game history, and hardware integrations including ScoreView and CamStreamer. You only need a Scorebird account if your organization uses Scorebird cloud features such as livestream graphics, website score display, or NeST device management.

How many sports does ScoreBuddy Pro support?#

ScoreBuddy Pro supports 20 sports, including basketball, football, soccer, baseball, volleyball, pickleball, ice hockey, field hockey, lacrosse, tennis, water polo, wrestling, boxing, rugby, cricket, and cornhole. A Generic sport mode is also available for any sport not covered by a dedicated controller.

Can I use ScoreBuddy Pro on a tablet?#

Yes. ScoreBuddy Pro works on iPads (iOS 14 or later) and Android tablets (Android 8.0 or later). The interface scales to the larger screen. Many operators prefer tablets for scorekeeping because the touch targets are larger and easier to use quickly during a game.

Does the app work offline?#

Partially. Scoring, clock management, roster tracking, and hardware integrations (ScoreView and CamStreamer) all work on a local Wi-Fi network without an internet connection. You can run a full game offline as long as you are not using Scorebird cloud features.

Scorebird-dependent features — Livestream, website score display, and NeST management — require an active internet connection. You must also be online to log in for the first time. Once logged in, the app continues to work for local features if your internet connection drops.

Can I use ScoreBuddy Pro for a sport that isn't listed?#

Yes. The Generic sport controller provides a configurable scoreboard with home and away score, a game clock, and team names. It does not include sport-specific features like period tracking, fouls, or shot clocks, but it covers basic scorekeeping for any activity not included in the dedicated sport list.

Scoring & Sports#

How do I reset a game mid-match without losing my settings?#

From the sport controller, open the sport-specific settings menu and use the reset option. You can restart the game clock, reset the score, or return to pre-game setup. Score and clock values can also be adjusted manually at any time — you do not need to restart the app or lose your configuration.

Can I run multiple sports at the same venue at the same time?#

ScoreBuddy Pro scores one active game at a time. For simultaneous events across multiple courts or fields, you need one device per game — each running ScoreBuddy Pro independently. Completed game data is saved automatically to each account's game history when a new game is started.

Can I track individual player stats?#

Yes, in sports that support it. To record named player stats, create a roster with player names and jersey numbers, then link it to the current game by tapping Rosters from within the controller screen. Once linked, stats recorded during the game are associated with the named players.

Can I import a roster from a spreadsheet?#

Yes. When creating or editing a roster, you can import players from a CSV file. The file must have two columns: Number and Name. This is the fastest way to load a large roster from your existing records.

How do I export game stats?#

Game stats and history are accessible through Rosters and the game history section of the app. For exporting data outside the app, contact Nevco support — export options may depend on your subscription plan.

How do I change team colors?#

1. Open Configuration.
2. Scroll to the bottom and tap Configure Colors.
3. Set the color for the Home team and the Away team.
4. Changes sync to connected scoreboards and overlays.

Hardware & Connections#

What is a NeST device?#

A NeST is a Scorebird hardware device that serves as the bridge between ScoreBuddy Pro and the Scorebird cloud platform. When a NeST is active, score changes from your app flow to the Scorebird cloud, which powers livestream overlays, website score display, and other Scorebird-based services. To use a NeST, you must be logged in with a Scorebird account.

Why is my ScoreView not updating?#

The most common cause is that the phone and ScoreView device are not on the same Wi-Fi network, or the IP address entered in Configuration is wrong. Open Configuration, confirm the IP address, and verify both devices are on the same network. See Troubleshooting for full steps.

Can I control multiple scoreboards at once?#

ScoreBuddy Pro sends score data to one ScoreView device at a time, using the IP address configured in the app. If multiple ScoreView units are set up to receive on the same IP or display group, they can all update together — but this depends on your venue's ScoreView hardware configuration, not the app.

What's the difference between a ScoreBuddy login and a Scorebird login?#

These are two separate systems:

• A ScoreBuddy login is an account you create inside the app. It supports standard scoring features, ScoreView, CamStreamer, and roster management.
• A Scorebird login uses your credentials from the Scorebird cloud platform (scorebird.com). It unlocks all ScoreBuddy features plus NeST device management, Scorebird livestream graphics, and website score display.

If your organization uses Scorebird, use Login With Scorebird for the full feature set.

Account & Subscription#

What happens to my game history if I delete the app?#

Deleting the app does not delete your account or data. Your game history and rosters are saved to your account on Nevco's servers. Reinstall ScoreBuddy Pro, log in with your credentials, and your data will be available. Use Restore Purchases if your subscription does not appear.

What happens if I delete my account?#

Deleting your account is permanent. All rosters, game history, and player stats are removed and cannot be recovered. Your subscription is not affected — it is tied to your App Store or Google Play account, not your ScoreBuddy login. If you later create a new ScoreBuddy account and your store subscription is still active, you can restore it with Restore Purchases.

If you are switching devices, do not delete your account. Log in on the new device and use Restore Purchases instead.

What if I bought a subscription on iPhone but want to use it on Android?#

App Store (iOS) and Google Play (Android) subscriptions are separate and cannot be transferred between platforms. A subscription purchased on an iPhone is tied to your Apple ID and can only be restored on iOS devices. To use ScoreBuddy Pro on Android, a separate purchase on Google Play would be required.

How do I restore my subscription after reinstalling or switching devices?#

1. Install ScoreBuddy Pro and log in with your ScoreBuddy or Scorebird account.
2. Go to Subscription Settings.
3. Tap Restore Purchases.
4. Confirm you are signed in to the same App Store or Google Play account used for the original purchase.

How do I use a promo code for lifetime access?#

1. From the main menu, tap Promo Code (or find it in Subscription Settings below the package list).
2. Enter your code and tap Apply.
3. If the code is valid, your access is activated immediately.

Promo codes are issued by Nevco for promotional events, demos, and partner programs. If your code is not working, contact Nevco support to confirm it is still active.

Appendix B — Sport Quick-Reference#

A fast-reference table covering the key differences between all ScoreBuddy Pro sports. Use this to quickly understand what's unique about a sport without reading the full section.

Scoring & Period Structure#

Special Stats Tracked#

Shot Clock / Secondary Clock#

Penalty / Exclusion System#

Automation Features#

Integration Compatibility#